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Detailed text transcripts for TV channel - MSNBC - 20110814:03:37:00

i'm trainee warren. >> treresa is the only female in bravo company and was recently appointed squad leader. >> they always put us in the front, always want us to lead. it's pressure on the females because we have to meet up to that standard. you know, when you're tired you have to dig deep and say i'm trying to go home. i have to do this. >> help themselves and each other. >> among the activities in impact's regime is a conflict resolution exercise called community group in which members of a platoon can openly confront each other and air their grievances. >> since you been the platoon leader, i feel like you only looking out for yourself. you're not worried about the platoon and i feel like being in this platoon you can't do that. >> you got to start talking and communicating with people instead of just giving them this attitude like you don't care what's going on with them. we're a family. we got to make it through this one way or another. >> it's theresa's turn in community group.

Trainee-warren , Females , Home , Bravo-company , Pressure , Front , Female , Squad-leader , Standard , Treresa , Impact , Members

Detailed text transcripts for TV channel - MSNBC - 20110813:09:44:00

we're at over 2 million. >> some of that increase in profit comes from cultivating a whole new class of customers -- women. >> the majority of women do feel more comfortable talking to another woman about firearms. >> do you attract more female customers? >> i believe yes, we do. but it's not only just because i'm here. it's because my guys. i have a great staff here. they have their days when i'd like to wring their necks, but i do have a great staff, and they listen to the women. >> theresa, diane's number two in the stonewall -- >> you see more families coming in. it's a lot different than what it was when i started here two years ago. >> you want to shoot together. >> yes. >> do you need nug? >> a box of shells.

Woman , Class , Firearms , Customers , Women , Some , Profit , Increase , Talking , Majority , 2-million , Guys

Detailed text transcripts for TV channel - MSNBC - 20110807:20:41:00

>> did she talk to this art at your house on the phone? >> yes. she called art to confirm the plans of the next day. >> cathy heard cindy tell the person on the phone that she'd look for his white van between 10:00 and 11:00 the next morning. cindy told her girlfriend she had a birthday present for scott. she asked cathy to please come along with her. cathy said her mother wouldn't let her. >> when she was leaving my house, she turned around to me and she said, will you please just show up? just say you're going to be there. like a reassuring, like she needed someone to really truly be there, and i said i'll see what i can do and that was it. >> cindy called her other friend theresa sunday morning, same story. a surprise party for scott in pontiac, michigan. she was getting her ride at the dairy queen in a few minutes. >> she did ask me to go. and she knew right away when she asked me that i wouldn't be coming because absolutely my mother didn't let me leave and go two feet down the block

Art , Person , Cathy , Didnt-ring , House , Plans , Yes , Van , 11 , 00 , 10 , Kid-like-cindy-didn-t

Detailed text transcripts for TV channel - MSNBC - 20110807:20:39:00

consulting firm that taught interview skills to ready himself for a confrontation with art ream. because that had been your narrow goal when you went to them initially, it's give me some tips on how to approach this guy, how to crack this nut. that's correct. yeah. >> it wasn't until 2007 that detective mclaughlin and his long distance partner jen leibow faced a critical decision in their case. they decided to reset the clock to april 1986 and start the investigation all over. that meant conducting fresh interviews. it changed everything. now two women who had been regarded as no more than bit players in the missing cindy drama were tracked down by mac and jen and became star witnesses following a tedious search. >> they had moved, their information wasn't the same, new last names, all of that. >> cathy and theresa, two of cindy's best friends in 1986, each felt the police had brushed off what they tried to tell them just hours after cindy disappeared. both thought the investigation

Search-of-art-ream , Guy , Goal , Consulting-firm , Interview-skills , Confrontation , Nut , Jen-leibow , Detective-derek-mclaughlin , Case , Investigation , It-wasn-t

Detailed text transcripts for TV channel - MSNBC - 20110807:11:44:00

>> some of the increase in profit comes from cultivating a whole new class of customers. women. >> the majority of women you know, do feel more comfortable talking to another woman about firearms. >> do you attract more female customers? >> i believe yes we do. but it's not only just because i'm here. it's because my guys. i have a great staff here. they have their days when i would like to wring their necks. but-day have a great staff. and they listen to the women. >> theresa, diane's number two in the stonewall back office, agrees. >> every day you see more and more women coming in. you see whole families coming in. not, it's a lot different than what it was when i started here two years ago. >> you're going to shoot together? >> yes. >> you need anything? >> a box of shells. >> a box of shells, .38 specials. >> any time you add another

Class , Woman , Firearms , Women , Customers , Some , Profit , Increase , Majority , Feel , Talking , Staff

Detailed text transcripts for TV channel - MSNBC - 20110807:19:17:00

medical examiner, got a grant. the grant was that they could offer the noes free medical care in order to allow them to monitor mrs. noe's pregnancy and her childbirth and the child's life after the child was born. >> but the noes rejected the offer. >> the noes were told by their doctor, and they told this to me, that they shouldn't get involved with this study because these big highfalutin doctors in the medical examiner's office were going to take their baby away from them. >> in 1963, theresa, the eighth child was born. she died after only six hours from a blood abnormality. dr. salvatore cuciatta, who delivered theresa, said he also recommended marie noe get additional care and psychiatric treatment beyond what she was getting from her primary care physician, dr. gangemi. but this offer was also rejected. >> it was a pattern in those days that the family doctor would refer their maternity

Child , Noe-baby-the-doctor , The-noes , Mrs , Life , Offer , Order , Pregnancy , Childbirth , Grant , Medical-care , Baby

Detailed text transcripts for TV channel - MSNBC - 20110807:20:43:00

was it true? >> i even asked them, when i interviewed both cathy and theresa. i said, what was the last time you two even talked? thinking they might have concocted some story. and they said, we haven't. i haven't talked to her since cindy disappeared. and i go, really? and she goes, yeah. and they told me almost identical stories. >> do you believe their stories? >> oh, absolutely. >> mac and jen's investigation was finally gaining traction. coming up -- a search of art ream's one-time warehouse and a big discovery. >> she goes, oh, my god, mac, look at this. >> when "disappearance at the dairy queen" continues. ease of cooking is very important to me. perdue perfect portions is great on busy nights. five chicken breasts individually wrapped, so you can use what you want and put the rest in the refrigerator. and the best part is it only takes 10 minutes. it's my go-to meal.

Kid-like-cindy-didn-t , Cathy , Story , Theresa , Haven-t , We-haven-t , Two , Search-of-art-ream , Detective-mac , Jen-leibow , Coming-up , Investigation

Detailed text transcripts for TV channel - MSNBC - 20110807:20:40:00

lackadaisical. >> seriously flawed and botched from the get-go. >> now two decades later, mac asked theresa to come down to the eastpointe p.d. and go over her story yet again. this time it was a different experience. >> i knew right away walking in there that he was listening to what i was saying. very intently. >> the story that the two friends told had for some reason never made it into the police files. it had to do with a surprise birthday party for scott and a planned meeting at the dairy queen. cindy had been over at kathy's house that saturday evening. cindy said she was going to hook up with scott's father in the morning. >> and she had mentioned that she was going to go to this belted birthday party in pontiac. she was supposed to meet art at the dairy queen the next day, sunday. >> how'd she talk about this person, art? >> she was just very, you know, very friendly with them. that was pretty much it.

Detective-mac , Story , Theresa , Eastpointe-police-department , Get-go , Two , Extract-it , Friends , Experience , Police-files , Reason , Kid-like-cindy-didn-t

Detailed text transcripts for TV channel - MSNBC - 20110807:20:17:00

going and you know there's something. it's -- we're just making a mountain out of a mole hill, it'll be over, we'll find her, everything will be all right. >> monday morning first thing, ed zarzycki went down to the small town police station to report his daughter officially a missing person. he says the officer taking the report told him she was probably just a runaway. >> did it make sense to you when they suggested that? >> i was hoping that was it, but when someone hasn't run away and always is in contact, you maybe have a feeling there might be something wrong. >> two town cops were assigned the cindy zarzycki case, and by 10:00 a.m., they'd pulled cindy's friend, cathy, out of history class. >> they asked me some questions. i told them, specifically, who she was going with. where they were -- >> you told them the story about i talked to her and she said i'm going to the dairy queen -- >> yes. >> theresa was interviewed by the officers at her home after school. like cathy, she told the cops

Something , Everything , Cindy-zarzycki-s , Monday-morning-first-thing , Mountain , Mole-hill , Person , Daughter , Teenage-runaway , Sense , Police-station , Officer

Detailed text transcripts for TV channel - MSNBC - 20110807:20:20:00

must have been like to watch her friends grow up around him every day and not have his daughter. >> and theresa, the best friend, was obsessed as everyone else in trying to find out what had happened to cindy zarzycki. >> we'd look and hang up posters, we did that for a long time. we never forgot her. >> but what did you really think? >> i knew she was dead the whole time. coming up, just when it seemed she'd never be found, a new detective takes the case. and takes it personally. >> as i got to know him better, he wasn't going to work on the case, he was going to find cindy. >> what would he find? when "disappearance at the dairy queen" continues. there's another way to help eliminate litter box dust: purina tidy cats. tidy cats premium line of litters now works harder on dust. and our improved formulas neutralize odors

Friends , Daughter , Cindy-zarzycki , Everyone , Theresa , Posters , Best-friend , Cold-case , Detective-derek-mclaughlin , Coming-up , Disappearance , Dairy-queen