Transcripts for KPIX CBS Evening News With Scott Pelley 2013

>> we found one today that had the potential to affect our performance so we took it down immediately so that the issue could be addressed. >> reporter: this after a last- minute rush just before the december 23rd deadline overwhelmed the call centers and the website stopping last- minute insurance shoppers. "covered california" promised to help those who could show that they had tried to sign up before the deadline to get insurance by january 1. >> you can go to coveredca.com and click on "find help near you" and then see a list of certified insurance agents that are in your area who cayou call to say, look, i need to get through this process. >> reporter: there are a series of deadlines coming up important to everyone who wants to comparison shop on "covered california"'s website but most important to those looking for government subsidized insurance coverage. >> now, if you want to get a subsidy, you want to have premium assistance, you can only get that through "covered california." so therefore, you would have to meet that deadline. >> reporter: the next important date is january 15

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