homs. syria, a people under siege. >> this speaks for itself. >> bombarded for months. kicked off by snipers. food and supplies running out. medical care impossible. this is the story of the cnn team that got into syria's most dangerous city. to reach a handful of citizens risking their lives every day. to see firsthand, to bear witness, and to tell the world about the suffering. the grief. and the courage of homs. this is the account of 72 hours under fire. >> for more than a year, the regime of dictator bashar al assad had used brutal force to put down a popular uprising in syria. across the country, protesters demanded change, chanting date down with the regime." >> this is homs, baba amr. you can see over there, another rocket landed on a civilian's house. >> the city of homs became the beating heart of a growing uprising, but the syrian military sealed off one neighborhood, baba amr, as it tried to crush the revolt. >> the assad regime is shelling relentlessly these neighborhoods. there are snapers pged in areas that are killing people if they try to leave their homes. >> this is a civilian neighborhood where people were living normal civilian lives, being bombarded on a massk scale by its own armed forces. >> for four months, a debate continued at cnn, how, when, and if to get into homs. and baba amr. >> it was in november that i first pushed forward this notion and other trips that had gotten canceled for various reasons, sometimes the plug was pulled at the last minute. >> we have to make a decision that we're going to weigh the risks, compared to the editorial value. for me, homs was the ground zero on the syria story. no doubt about that. >> no story is worth dying for, but at the same time, when it comes to a story like syria and others as well, you have to be there. you have to be in it, seeing it, smelling it, listening to it, so you at the end of the day can do justice to what the people are suffering. >> heartbreaking footage show that no one seems to have been spared the violence. adults and children also. >> arwa damon was leading the charge on this. she's very big on the story, arabic speaker, tough, brave, resourceful. determined as we've got. >> early in february, news emerged from homs of intense and indiscriminate shelling by regime forces. >> the death toll on monday utterly devastating. the majority of the casualties happening in the city of homs. >> my colleague turned to me and said, cindy, i think there's a massacre in homs. every day there's a death toll and suddenly this death toll in that neighborhood had gone up to over 100. >> dead bodies. >> videos uploaded from baba amr showed terrible suffering. and great courage. >> there were very few voices coming out, and two of the loudest and strongest were dr. mohammed and dr. malif. they ran the underground clinic with 15 other volunteers, but they would go on video every day and say this is my case. this is why this person is injured and this is what i need to treat them, but i can't. plans were made to get cnn into homs. neal has faced the worst in iraq, afghanistan, and israel. and tim crockett, former british special forces and an expert in balancing safety with front line news coverage. >> for me, that was a very experienced, highly accomplished team. these are determined, forceful, strong willed individuals, but they're also smart individuals. >> we mapped out, literally mapped it out in every sense. >> do we have the right communications systems, how are we going to track the team? >> who are we going with, how are we getting there? >> if someone gets injured, what do we do? i will say this, with all of the preparation we do and all of the things we set up and the backstops we have, you're going into a war zone. you are on your own. >> i went to see my mom when it seemed like the trip was going to materialize. the dad was out of town, and i spent some time with her and wrote a letter for the first time to my family. and i went to see some very close friends as well just in case. >> what was it about this trip? >> there was a lot of unknown going in. you know, sometimes you just get that gut feeling. >> you know, i didn't really go and say good-bye to anyone or anything like that, but probably one of the reasons i didn't, i didn't want to think of it like that, so i tried to block that part of it out of my mind, really. >> we sat down as a team, talked it through. at each point, we sort of weighed, what are we trying to achieve here, what could happen. >> we wept into it knowing the risk we were taking, and we were prepared to do that for the story. >> every scenario considered, meticulous planning, but arwa, neal, and tim would have to rely on others in their journey into a city under siege. >> it involves a fairly elaborate process of being moved through farmlands, back roads, trying to avoid the government, ending up at various safe houses, and at every single leg, every single stop, you have a different person who is responsible to move you on, someone who knows the details of the lay of the land around you. >> as the team left for homs, those at cnn headquarters were holding their breath. >> they have moved out of the safe house. >> at one point when they had just crossed the border, the truck stopped on the other side of the field on the dirt road, and for a journalist, that's a bad place to be. >> alone on a dirt road in the middle of the night. a worrying start to a mission full of danger. tdd# 1-800-345-2550 let's talk about fees. tdd# 1-800-345-2550 there are atm fees. tdd# 1-800-345-2550 account service fees. tdd# 1-800-345-2550 and the most dreaded fees of all, hidden fees. tdd# 1-800-345-2550 at charles schwab, you won't pay fees on top of fees. tdd# 1-800-345-2550 no monthly account service fees. tdd# 1-800-345-2550 no hidden fees. tdd# 1-800-345-2550 and we rebate every atm fee. tdd# 1-800-345-2550 so talk to chuck tdd# 1-800-345-2550 because when it comes to talking, there is no fee. are you still sleeping? 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[ male announcer ] it's a network of possibilities -- helping you do what you do... even better. ♪ i get my cancer medications through the mail. now washington, they're looking at shutting down post offices coast to coast. closing plants is not the answer. they want to cut 100,000 jobs. it's gonna cost us more, and the service is gonna be less. we could lose clientele because of increased mailing times. the ripple effect is going to be devastating. congress created the problem. and if our legislators get on the ball, they can make the right decisions. the sleep number bed. the magic of this bed is that you're sleeping on something that conforms to your individual shape. wow! that feels really good. in less than a minute i can get more support. if you change your mind once you get home you can adjust it. so whatever you feel like, the sleep number bed's going to provide it for you. at our semi-annual sleep sale, save $400 to $700 on our most popular bed sets. plus, free standard shipping - but only through march 18th! only at the sleep number store, where queen mattresses start at just $699 will be giving away passafree copies of the alcoholism & addiction cure. to get yours, go to ssagesmalibubook.com. there was no front line in homs. nowhere that could be called safe. and getting in without getting caught would be perilous. the cnn team had made it out of the field and through the night. then just inside the syrian border, the first signs of hardship and conflict. >> for near lee a week now, there's not been a single loaf of bread produced here. there is no flour, and that's because it's subsidized by the government. its distribution fully in the control of the regime, and they're not sending supplies out here anymore. >> in this safe house along the way, opposition forces held a man who says he killed for the al assad regime. >> they gave us guns with scopes, and you see the body as if you're looking at yourself in the mirror. he could see the protesters wer unarmled, but he fired anymore. claiming it was kill or be killed for not carrying out orders. >> to get into baba amr, the cnn team followed a secret route. >> some of the routes are the only way they have to get whatever meager medical supplies they're getting in and more importantly to evacuate the wounded because they can't treat them. >> handed from one opposition group to the next, it would take days for arwa, neal, and tim to reach the besieged city. >> how long did it take to get to homs? >> five days. >> five days. if you wanted to drive there without any of this, how long would it take? >> a couple hours. >> what do you find when you go in there? what is your sense of the place? >> i remember looking up and around and it was dark, no light, it was one of the eeriest -- the eeriest place i have ever been, i can tell you. >> what where you thinking then? >> it's assessing what we have come into. it's 3:00 in the morning. we know the shelling is about to start in a few hours' time. we hadn't really slept much the day before. and i know we probably didn't really sleep much in the few hours before the bombardment started. and it started almost on the dot. and it was quite intense. >> describe how it unfolded. >> we were lying on the floor in this room. we've got our equipment around us. then you just start hearing explosions around you. some were in the distance, and all of a sudden, a bomb would be right out in the streets. it was very random in its nature. >> the shelling started as it does just about every single morning with daybreak, and it's pretty much nonstop. and this is why the cry we're hearing from the streets here is please, please, do something to stop the violence. >> you were in special forces. how did this rate, the whole experience? >> we had more incoming ranks within the first ten minutes than in the seven months i was in bosnia during the war. >> here wehave just one of many buildings that has been hit in this artillery barrage. >> when the bombardment eased, the team could see for the first time exactly what had happened to homs. >> the streets are mostly deserted. the majority of residents are staying indoors or have already fled. >> you also wonder what life is like for people in these places and you're driving through and it's mostly deserted. most of the buildings have sustained some sort of damage. then you'll see a kid peek their head out from a door way or a man walking in the street, carrying an ak over one shoulder and a bag of diapers over the other, and there's all these people and you want to go out to them and speak to them, how did they survive for this long? what is going on? or you walk into houses that would be covered in a layer of dust and all these kids' shoes outside. just the constant sound of gunfire, nonstop, and then street after street after street of rubble, just like this. we come across some members of the free syrian army who take us around. >> this is another spot. >> at one point, we were with some members of the free syrian army and there was like a hole in the wall that we fill a tank through, and when you pull back to that, there was a kid winnie the pooh backpack on the side of the bed. they just left, like that's kind of hard to see sometimes. you know, whole families up rooted and disappeared. >> personal belongings are still all inside. >> you do get angry. i know, you get real mad. >> i do. there's no way to answer that question, why is this happening to us? why isn't the world helping us? how many of us have to die? why is our life worth nothing? >> emotion is an important part of story telling. you don't want the reaction to be part of the story, but it's clear you're part of the story because you as a viewer are going to empathize with this. it's based on, i have been here, i have seen this. >> for the cnn team, the distraction in the streets was bad enough. but the desperation of the injured would be even more shocking. hi, i just switched jobs, and i want to roll over my old 401(k) into a fidelity ira. man: okay, no problem. it's easy to get started; i can help you with the paperwork. um...this green line just appeared on my floor. yeah, that's fidelity helping you reach your financial goals. could you hold on a second? it's your money. roll over your old 401(k) into a fidelity ira and take control of your personal economy. this is going to be helpful. call or come in today. fidelity investments. turn here. aflac! ha! isn't major medical enough? 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[ male announcer ] help your family stay afloat at aflac.com. plegh! on the horizon, smoke billows from a gas pipeline. this is the war zone that homs had become. >> cnn's arwa damon, neal holsworth, and tim crockett are in baba amr, a neighborhood that has endured constant shelling where civilians are wounded every day, where a makeshift clinic tries to help. >> we're here with dr. hamed who has been on numerous youtube videos and we're getting a firsthand look at exactly what he and his team are up against. a 30-year-old man lies on the brink of death after shrapnel hit him in the head. >> he will die if he doesn't get out. >> dr. mohammed is one of only two doctors in this clennic. the other is actually a dentist. >> dr. mohammed is not some sort of front line trained in emergency surgery combat medic. he's an internal medicine specialist. >> your gp. >> and look what he's dealing with. look at the casualties he's dealing with, the kind of casualties he's dealing with, the way he's had to cope, and the fact that it's day in and day out for him. it's relentless. the doctor is just saying that this is a patient that has to get outside of baba amr within 24 hours or else the leg most definitely is going to need to be amputated. >> you saw horrific wounld, all of you, in these plaszs. the guy with the leg wound, you were saying, was starting to smell. >> his name was mohammed, and he was actually wounded. this is how a lot of people have been getting wounded. artillery strike happens, people get wounded in the street, other people run out to help them, and bam, the second shell. he got wounded when the second shell hit. at this point, you can smell the rot coming from the wound. this patient has been here for four days now. >> arwa interviewed one of the doctors, the few doctors taking care of people who were being wounded in the onslaught. and he started to cry. >> here is one doctor, one man in there crying out on a daily basis that he needs help. his patients need help. he's seen who knows how many people at this point in time die because he can't give them what they need, lack of equipment, lack of experience, lack of medicine, and they can't get them out. >> what is it like filming that? >> well, you've got to be respectful, so it's tough filming, to show how bad it is and two, not intrude. >> intrude. >> too much, so it is tough. >> every patient is desperate to tell their story by any means possible. this man, tracing the shape of a tank on the wall. >> this here is abed, and he's been drawing, trying to explain toulse what happened because he's in so much agony he can't speak. he's one of the cameraman that goes out, risks his life all the time. some of his clips that we have constantly seen posted to youtube and broadcast, and he's been drawing two tanks and explaining how he was moving down the street across from them when they fired at him. >> i have seen injuries and wounds equally as nasty in my career, but i think what really struck me was the fact they had nothing. few medicines and dressings and stuff on shelves. other than that, there was nothing. nothing to deal with the kinds of wounds they were getting. >> abudi was a 19-year-old man. we saw him inside the clinic. he was barely hanging on. there was this young woman who was treating him. she was 27 years. she also was a volunteer medic. they just had two weeks of training. and you could hear the anger, the frustration, the sorrow, the sheer emotion in her voice when she was talking about how this was a young man, just at the beginning of his life. he was actually engaged to be married. and he had volunteered to help the wounded and all of a sudden, he found himself in the hospital bed as well. >> just hours after this video was taken, abudi died. as did the 30-year-old with the severe head wound. >> you get angry that people have the capability to do this to one another, that people are suffering, and that there is nothing that one can do to ease their pain. there's no way to fix their situation. >> but there is some good news. at least two of the men nccnn people's report are alive. abad made it to a hospital in lebanon. so, too, did mohammed. >> he did actually manage to get out. but not in time. the last i heard was, yes, his leg was going to have to be amputated. >> what may never be known are the fates of hundreds of other people who were unable or unwilling to flee. >> it is so indiscriminate, so wide spread, and it's hard to put into words, but every single person that you meet there has gone through something so horrific, no other human would ever want to go through it. for fastidious librarian emily skinner, each day was fueled by thorough preparation for events to come. well somewhere along the way, emily went right on living. but you see, with the help of her raymond james financial advisor, she had planned for every eventuality. ...which meant she continued to have the means to live on... ...even at the ripe old age of 187. life well planned. see what a raymond james advisor can do for you. with determination. courage. and all the points i earned with my citi thankyou card. [ male announcer ] the citi thankyou card. redeem points for travel on any airline with no blackout dates. when cnn's arwa damon, neil holsworth, and tim crockett ventured into the streets of homs -- >> it's nonstop, the gunfire. >> they were met by the sounds of war and scenes of desolation. >> it's not deserted. there's thousands of people there. >> there are, and a lot of them are staying indoors. the mosques were putting out messages, actually, when the bombardment started, telling people to not live on the upper floors of their buildings, to try to stay away from windows, try to find protected rooms inside their homes. a lot of families had also moved into bunkers. these aren't real bunkers. they're actually just the basements that are only located in a few of the buildings and homes around here, so all of the families that haven't been able to escape stay in them. so this is mohammed, who has been telling us that there were around 250 people that were staying in this one room. half of them have actually fled in the last 24 hours because they heard that this particular location was going to get targeted, and those that have stayed are literally the ones that have absolutely nowhere, nowhere at all to go. >> they huddle in near darkness. >> it's cold because it's cold this time of year. they haven't got heating oil being supplied into the neighborhood or into that part of the city. >> these makeshift bunkers we were in, almost every single woman that came up to talk to us, they would pull you in every direction because of all them had something they wanted to share. >> arwa and her team visited another bunker inside a wood carving vakt factory, another temporary refuge from the shelling, but in homs, there was noplace to hide from sadness and suffering. >> this baby is cradled in her grandmother's arms, the image o innocence, though the world she was just brought into is anything but. in the shelter, we met three generations of one family. the baby who had just been born, her name was fatima, she was 24 hours old, her mother who was in her late teens. it was her second child and she had to give birth in the bunker with no painkillers, no nothing. she says her husband left a month ago to get supplies and hasn't been able to get back. he doesn't know he's a father. the baby has two great uncles she will never meet. both detained and returned at mutilated kormss. it's a sight you don't want to see. the grandmother describes how one's neck was broken, the skin pulled off. >> we have been given a photograph of her second brother who was detained and the state she received his corpse in. it's absolutely horrific. >> they had lost husbands, brothers, who knows. at one point it was like being in a bunker full of windows and orphans. they husband was killed when a round struck their home ten days ago, but she can't pause to grieve. i wonder how she is even able to form a cohesive sentence, how she's not beside herself with grief. it's because she has to keep it together because she has kids and they're living in a bunker. she has no choice. i have just been given this book that has a list of everyone pchs names here. 315. marked next to each one, their age, whether or not they need basics like diapers, baby's milk, and this here is a list of the medicines they need. a lot of it is very basic, pain killers and things to deal with colds, flu, especially for the children. >> you feel helpless, you feel like you want to do something? i mean -- >> yeah, i felt like i wanted to go back in there with a team of medical specialists with everything that we could carry to try and help support them. >> she doesn't want us to use her name. >> another woman was holding her baby who was crying, crying, crying. she said he has a fever, he's sick. feel his face. there's no medicine for him. >> there's nothing that one can do to ease their pain. there's no way to fix their situation. and there's no way to answer their questions. there's no way to answer their questions of why is this happening to us? why isn't the world helping us? how many more of us have to die? why is our life worth nothing? >> what did my child do? >> exactly. what is a mother supposed to tell her child about why his father died? >> i think it affects you more because you speak arabic. it's like, i don't think the emotions were pushed onto us as much as they were on arwa. >> emotion is an important part of story telling. you're looking at the team and looking at arwa who is a great professional and you could see this was really impacting her. but there's no doubt in-mile-per-hour mind that she was being shaken by what she had seen there. >> if we cannot have a certain level of compassion that is reasonably translated into our reporting, how can we expect people, thousands of miles, kilometers away, sitting in their living room to even begin to relate to what they're seeing on their tv screen? 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upper floors, you really have to hug the walls because there's one window that is exposed, but this is where you really see the full impact of the damage that was caused by the incoming rounds. i mean, this right here, it speaks for itself. >> one of the neighbors was in. she was there with her father. she was this 9-year-old girl. the rounds are impacting closely. the guys are on their computers. and she was kind of in the corner. and at one point, i called her over to sit on the couch. she sat frozen. and i tried to go over to hug her, but she was so frozen, she couldn't move. she just sat there like this. then tears streaming down her face. >> this floor has obviously been completely trashed and the activists were telling us that the bombardment, we keep hearing it over and over again, the sounds of artillery falling, is nothing compared to what they have been through before, but this was once an ordinary home, an ordinary family lives here, and we don't know what their story is. there's just bits and pieces of their lives that have been left behind, incluing this children's toy. what happened to the family? what happened that made them flee? are they still alive? there's so much that we don't know and so much that needs to be told. >> but hearing -- and telling those stories require strategy. >> how do you move? tim, you're looking around for things that -- >> very carefully. we never went out when the bombardment was at its most intense. that would start 7:00, 7:30 in the morning and carry through to 12:00 and 1:00. >> the syrian activists dared to share the world they were under siege. >> one of the biggest accomplishments for the media team here was getting up a live stream so they could show the world exactly what was happening in real time. and they believe that this really aggravated the syrian government. now, this is one of the live cameras that they had set up outside, and they're telling us it was shot by a sniper's bullet that went in right there and came out the other end. this particular group that we were with, the baba amr media team, they're young, all in their 20s. you know, they all had different lives a year ago. and they're so brave. they're so brave. they crawl on their bellies to try to get that shot of the tank, to prove to the world that there are tanks in a certain location or whatever it is they're trying to prove. they're uploading youtube videos, putting messages out on facebook, twitter, making themselves available for reports. >> many with family members that are being killed as well. knowing all that and yet to keep going out each day with their cameras to get the footage that they are, it's amazing. what they're doing, as well as for their children, for their family, all these sort of things that until we find ourselves in those circumstances, we can't relate to. >> the syrian army is the shelling city of cold, starving civilians. >> also getting the message out was veteran war correspondent marie colvin, reporting for the sunday times of london. >> i was first star-struck by her actually because of everything she had done, her passion, her desire to tell the story. >> marie, you have covered a lot of conflicts over a long period of time. how does this compare? >> this is the worst, anderson, for many reasons. the last time i talked when i was in misrata, it's partly personal safety. there's nowhere to run. you can sort of figure out where a sniper is, but you can't figure out where a shell is going to land. >> on the cnn team's third night in baba amr, word spread that a ground offensive by the syrian military was imminent. >> it became clear it was difficult to find anyplace of safety there. safety was a relative term. the risks were building on that assignment. >> the risks were building. >> quick. let's go. >> and time, it seemed, was running out. ey'll live tomorrow. for more than 116 years, ameriprise financial has worked for their clients' futures. helping millions of americans 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america's natural gas... domestic, abundant, clean energy to power our lives... that's smarter power today. homs, syria. for months, activists in this media house had risked everything to capture and share with the world the shocking images of what was happening to their city. >> we're not animals we're human beings. we're asking for help. >> now the team in the media house, including cnn's arwa damon, neil holsworth, and tim crockett, had intell that things were about to get even more dangerous. >> we had been in there for almost three days at this point, and there was credible information that something was going to happen that would be very detrimental. >> yeah, we sat down. everyone was part of the discussion about, look, talking through all of the options, you know, that could or may not happen. >> in homs and at cnn headquarters, the teams discussed the deteriorating conditions. >> we're hearing that things were hating up more than they were in the past few days. >> the government knew about the media center. it had been a target. the building had been hit the day before on the third floor. >> as careful as we were, as calculated as every move was, there are some things you cannot safeguard against. a rocket coming out of nowhere, there's nothing you can do. >> and it's a difficult decision because arwa wanted to stay. she felt she was really doing important journalism. but sometimes you just have to say, time to go. >> there's a sniper -- >> time to go for the cnn team and journalist marie colvin and paul conroy. >> at one point in the route, it's incredibly muddy. it's pouring rain. it's freezing cold. and there's this, like, part where i just completely -- i face planted in the mud. and then i was trying to lift myself back up and my little legs are going like this, trying to get traction, and i couldn't, and i finally get up and bam, i face plant. and marie had faceplanted as well. we ended up sitting on top of each other in this truck with a professional goat herder turned i'm going to smuggle you guy. we were laughing. nothing about what we have been through was funny, but we were laughing. >> when you left, you were riding on the back of a motorcycle. >> it would be a cow truck, a taxi, the back of a motorcycle. it's what is available, what is the safest point at that time, what they feel is the safest thing. it's not one way in and one way out. >> and getting out of homs would be just as dangerous as getting in. >> so often on these stories, when you think you're through the worst of it, there's a nasty surprise. >> it would take two anxious days and then finally good news. >> they crossed the border. it was like, wow. >> but marie, paul, photographer remy offlic and other western journalists soon reversed course. >> marie went out, but she went back. >> she did. she had actually only been there for 24 hours. and she had this need to go back, to not leave these people behind, to tell even more of their stories than she had had the opportunity to tell. i wanted to go back. i don't think we did enough. i don't even think we did nearly enough. >> i understand that frustration. from my point of view, i have to be more pragmatic. i think we have done a great deal, we have achieved a great amount. >> it's important that we are able to go back and tell the story. that's why we pulled out when we pulled out. it's the family, and that's the most important thing. everybody knows how much everybody cares and that their safety truly is our highest priority. >> we got the sad news early this morning that marie colvin, foreign affairs kraurnt for london was killed in homs where the syrian government has unleashed an all-out assault on the citizens. remy ochlik was killed,ee was only 28 years old. >> it's tragic, but unfortunately, it happens. >> did it make you think about what you were doing there more? >> did i have second thoughts about having gone there? no, not for a second. >> if journalism were governed by that sort of fear, we journalists would never be anywhere, and things would happen in complete and total black holes. >> the last thing that the front line troops want is that when a tragedy happens, it makes us less willing to do this kind of story. less willing to go to where the story is. >> it takes a special type of person to do this kind of thing. what kind of person is that? a person that is passionate about telling the truth. >> i think the worry for arwa and others is that somehow the story of homs will be forgotten or the suffering will be forgotten. but we are committed to this story. we'll continue to find ways of doing the story and bringing this story to people. it's really important. >> the one thing that we absolutely cannot do is walk away from the story no matter how long it takes. it is fundamentally unfair that we live in a world where we can go film this, report on it, and leave. knowing that the people we have left behind, suffering is going to continue. feeling as if we should have done more, we could have done more. maybe there was a better way to tell the story that would have had more impact, that would have brought them the help they needed. you're second guessing how you have done things and whether or not you could have accomplished more with what you have done, and yes, it plays on your mind, and it should. and you should tell the story that the people that you met, because you have witnessed it, and that's your responsibility to keep telling their stories.
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