the hearing. not only do they want to hear from the director of the u.s. secret service, mark sullivan, what happened in columbia. this is the first time we'll hear publicly from the director himself. but also what the secret service investigation has found, and then the lingering question, many lingering questions, of is there a pattern here or a culture that has been many questions been raised within the secret service that the secret service should have seen this coming as senator lieberman has said. listen first here to the chairman. >> it is hard for many people, including me, i will admit, to believe that on one night in april 2012, in columbia, 12 secret service agents there to protect the president suddenly and spontaneously did something they or other agents had never done before. which is gone out in groups of two, three, or four to four different nightclubs or strip clubs, drink to excess, and then bring foreign national women back to their hotel rooms. >> now, i will say, kyra, that both senator lieberman and senator collins took a lot of time during their opening remarks not only to raise questions they have about whether there is a cultural problem in the secret service but also to compliment and commend the director of the secret service for being forthcoming and open with the committee throughout the investigation. the director himself i believe just wrapped up his opening remarks, in which he said he was deeply disappointed and wanted to apologize, that the distraction that this misconduct and this incident has created, has caused, and also emphasized -- and to many again and again emphasized that while the conduct of these nine, 12 people as well as another agency has been quite a distraction and he obviously does not condone it, he says it does not represent the high ethical standard of the agency and the many, many more people that were working for the secret service in cartegena at the time. >> kate we'll follow it. it involved raufly 20 prostitutes and cost nine service members their job. five u.s. military service members are also being investigated. egyptians are doing something today they have never done in their lives, voting in a free and contested presidential election. it's the next long awaited chapter in the saga of the toppling hosni mubarak more than a year ago. the military rulers are promising to hand over power to whom ever the voters choose. we'll have a live report from cairo moments from now. stocks fell at the opening bell, and you know exactly what that means to your 401(k) and your wallet. take a look at the big board. dow industrials down 164 points. and while many of you might think it's the facebook fiasco that's driving this, think again. alison kosik is joining us from new york. what's going on? >> we're watching stocks fall big time. the dow down 164 points. this after some new worries about greece leaving the eurozone. this as greece tries to tackle debt issues and tries to put together a government. there are reports that greece's former prime ministers say greece at this point is thinking about preparing to leave the eurozone. so the big concern here as wall street sees it is how will this affect the global economy. we have financials getting hit hard, anywhere from 1% to 3%. jp morgan chase, shares are down. tech stocks are hit hard after disappointing earnings from dell. they are down a whopping 17%. >> so now let's talk about facebook. i don't know -- i guess you could say some folks maybe thought this might happen. this investigation now going into morgan stanley, and the price of this stock, the fact that this is just tanked. what do you know at this point? >> so this goes along with all of those questions about big banks, big investment banks, possibly behaving badly. what regulators, kyra, want to know is if morgan stanley, the chief underwriter for facebook, only told some clients it was lowering its earnings projections for facebook instead of telling everybody, and instead of telling all of its clients. what happened was a week before facebook went public, facebook said, in an sce filing, it may be file struggling to make money. so what morgan stanley did was issue a weaker outlook. but should that information have been shared with everyone, including big and small investors? that happens, it's more fair, right? it levels the playing field because the guidance from morgan stanley helps everybody be more educated about the decisions they make when they are investing. now it's not clear if the information was shared with everyone. if the information only went to those big investors, kyra, that means they got a leg up. morgan stanley, though, says it did not blareak any rules. they say they followed the same procedures for facebook that it follows for all ipos. kyra? >> we're going to follow it. alison, thank you so much. a lot of people talking about this story, obviously. one more look at the big board. the dow industrials down 157 points. we will monitor the numbers for you throughout this hour. some 25,000 workers at hewlett-packard are expected to get the ax today. and that's the word from "fortune" magazine. the purge would amount to about 7% of their global workforce. ceo meg whitman minced no words in saying that the tech company needs to trim expenses to offset declining revenue. let me tell you about a very important phone call i made. when i got my medicare card, i realized i needed an aarp... medicare supplement insurance card, too. medicare is one of the great things about turning 65, but it doesn't cover everything. in fact, it only pays up to 80% of your part b expenses. if you're already on or eligible for medicare, call now to find out how an aarp... medicare supplement insurance plan, insured by unitedhealthcare insurance company, helps cover some of the medical expenses... not paid by medicare part b. that can save you from paying up to thousands of dollars... out of your own pocket. these are the only medicare supplement insurance plans... exclusively endorsed by aarp. when you call now, you'll get this free information kit... with all you need to enroll. put their trust in aarp medicare supplement insurance. plus you'll get this free guide to understanding medicare. the prices are competitive. i can keep my own doctor. and i don't need a referral to see a specialist. call now to get a free information kit. plus you'll get this free guide to understanding medicare. and the advantages don't end there. choose from a range of medicare supplement plans... that are all competitively priced. we have a plan for almost everyone, so you can find one that fits your needs and budget. with all medicare supplement plans, there are virtually no claim forms to fill out. plus you can keep your own doctor and hospital that accepts medicare. and best of all, these plans are... the only medicare supplement plans endorsed by aarp. when they told me these plans were endorsed by aarp... i had only one thing to say... sign me up. call the number on your screen now... and find out about an aarp medicare supplement insurance plan. you'll get this free information kit... and guide to understanding medicare, to help you choose the plan that's right for you. as with all medicare supplement plans, you can keep your own doctor and hospital that accepts medicare, get help paying for what medicare doesn't... and save up to thousands of dollars. call this toll-free number now. i tell mike what i can spend. i do my best to make that work. we're driving safely. and sue saved money on brakes. now that's personal pricing. just a quick note near those of you heading out the door. you can continue watching cnn from your mobile phone or live from your desk top. go to cnn.com/tv. back to egypt now where voters are savoring a first for the arab world. they are choosing a president from a field of viable candidates. these are the front-runners aiming to succeed the only president many egyptians ever knew. whose hosni mubarak was toppled almost 16 months ago. hala is joining me now. do egyptians feel the fact that they are making history? >> they do. there was a lot of excitement at a polling station i visited this morning, kyra. and people told me although they still have concerns because they are not sure that the process will be free and fair and transparent, they tell me they feel a sense of duty, that today for the first time in their lives and in the history of this nation they have an opportunity to hopefully cast a ballot in what they hope will be a transparent election. now what are the concerns of ordinary egyptians? they say, look, i want security. a want a job. but they are also worried that the slate of candidates they have to choose from is not what they would have wanted. they have former regime members, including moussa, who was the head of the arab league, or two islamists, one brotherhood candidate and one more modern islamist. so they say although it's imperfect, i feel it's my duty to take part in this today. and it is historic. it's the first time that an election is held in this country, egypt a major american ally in the region, where nobody really knows who's going to win. >> and there's also been a lot of concern about corruption. will this indeed be a fair election? have you found any signs of corruption thus far? >> no. we were at a polling station where everything in fact was going very smoothly. now if you know egypt, you know it's a very populist country. cairo is a giant metropolis. traffic is crazy. lines are disorderly. but when you go to a polling station today, surprisingly everything was operating pretty well. people are standing in line. there were no major issues. sometimes voters had to wait four to five hours in order to cast their ballot. so today, as far as we're able to observe, it was an orderly election and things seemed to run rather smoothly. the question is going to be will there be complaints. there are ngos observing the process. and if those complaints become a big issue going forward, then whoever wins will lack legitimacy. but so far, everything seems to be going pretty le, kyra. >> just one more question. even within all of that, folks are pretty skeptical that military rurlers, even though they say they will, will hand over power once a winner is announced. >> that's one of the big concerns. i mentioned the economy and security. and that is one of the big concerns. some of the voters this morning told me, look, the military, the supreme court council of the armed forces as it's called here, they have promised many things in the past and have not been true to their word. as viewers know, there has been violence in the streets. there have been clashes that have resulted in death and bloodshed on the streets of cairo and other places in egypt. so, yes, that is a major concern. the military promised to leave power on july 1. that will be a big test in this country. what happens after that if they don't is anyone's guess. >> hala gorani, we'll be talking a lot throughout the whole process. and more proof that the whole world is watching these pivotal elections, jimmy carter accompanied a team of observers today in the capital. results of this first round of voting aren't expected for at least three days. 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[ male announcer ] it's a network of possibilities -- helping you do what you do... even better. ♪ it's been about three weeks since the justice department took an interest in a sexual assault allegation at the university of montana and the surrounding city of missoula. the feds want to make sure that the school, campus police, as well as missoula police and prosecutors are investigating rape claims completely and charging appropriately. at issue are 80 sex crime reports by missoula women over the past three years, including 11 at the university in just 18 months. here's what the university president actually told cnn when the federal probe was announced. >> the goal of this university is, one, to prevent sexual assaults from happening in the first place, two, to care for victims of sexual assault, and, three, to get rid of perpetrators of sexual assault. >> and here's the latest. a series of emails just obtained by the missoula newspaper and the "wall street journal" suggest that openness and full disclosure were not the top priority. "wall street journal" reporter stew wu has more on that. he is one of the reporters that broke the story. as i was reading through what you wrote, what you got, talk about damage control, trying to contain this scandal. if you were to pick one or two emails, what stood out to you the most and led you to write more about the fact that this was such a -- the allegations of cover-up are for evident? >> the one that stuck out the most, kyra, was one from the president's right-hand man, the vice president of the united states. -- of the university. and he said in one email, isn't one of the alleged rape victims, is she violating the code of conduct in any way by publicly talking about this rape? and that's one that stuck out the most. and there's another in which he's talking about -- they are using the word gang rape to describe what happened to some of these women. and he says, why aren't we using the term "date rape" instead? >> when you started to read these emails, what was your -- what did you think about this? and you had obviously realized you were onto something that a lot of people had assumed for quite some time. >> right. there's been issues with the football players. you know, i went to campus last month, and a lot of the people around campus are saying, there's a sense of swagger about this football team that they are kind of untouchable. and some people get the feeling that the university is trying to protect them. and the feeling i get is that the university is desperate to shape the image of these sexual assault allegations. like many universities, they have been trying to recruit more out of state students who pay a higher tuition. so that could be an issue if this blows up on the national radar, which obviously it already has. >> stu, even though the feds got involved about a month ago when we first became familiar with the story and we wanted to follow it, but actually it looks like there have been reports about gang rape by the football players that go all the way back to 2010. >> that's right. all of this really started rolling in december of 2011 when two women accused three football players of rape. and then after that happened, another woman emerged saying, hey, even a year ago there was a gang rape involving five guys. four of them on the football team. after that, one of the running backs was arrested for a rape that happened -- for an alleged rape that happened in september of 2010. and then a little after that, the team's star quarterback was accused of rape as well. >> so the local prosecutor isn't too thrilled by the federal scrutiny here either. let's take a listen. >> there was no basis for it whatsoever. it's unfair to us, to the missoula police department, to the community of missoula to imply that there's that kind of a problem here. >> how do you respond to that, stu, after what you uncovered? >> well, to be completely fair, only one of the football players, bo donaldson, has been charged with a crime. i talked to one of the alleged victims, and she says, well, you know, after the alleged assault that happened to me, i went straight to the hospital and then i went straight to the police and gave them a report. and then after that, the police department and the county attorney decided there wasn't enough evidence to file charges. so it's unclear exactly what's happening. there's clearly an issue here. but to be fair, there's only one football player charged so far. he is awaiting trial this far. >> and his name again, stu? >> bo donaldson. a running back on the football team. he was. >> bo donaldson, the running back. what more do you know about him? what have you been able to find out about him? >> i pulled the court document for that. in september of 2010, a woman alleged that bo donaldson entered her room and while she was unconscious had sex with her. and a year after that, police secretly recorded a conversation between bo donaldson and the victim in which he admitted to taking advantage of her. his lawyer alleges that's all he admitted to. he didn't admit to raping her or anything. we'll find out more in the fall when the trial starts. >> interesting. has he mentioned any other football players, that he's not a lone ranger in this game? has he pointed a finger at anybody else? >> he has not. in that particular case, it was only one man and one woman. the other ones involved, you know, as many as four players in one rape. >> stu woo, sports reporter for the "wall street journal." great job. keep us updated, stu. >> thank you, kyra. >> you bet. former montana congressman who serves on the university's board of regents says in his view, quote, an outside look at events can only be helpful. look at the car! my dad's gonna kill me dude... 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[ female announcer ] honey nut cheerios cereal -- heart-healthy, whole grain oats. you can't go wrong loving it. in this week's "human factor," we'll introduce you to a young man who came to the united states in search of the american dream. but a month before graduating college, an apartment fire took his roommate and changed his path in life. he credits his parents and therapists for helping him push through the pain and keep that dream alive. here's dr. sanjay gupta. >> reporter: in 2004, his family couldn't have been more proud because he was coming to america to purdue university to complete his degree in computer engineering. just a month from graduation, however, his life changed forever. his neighbor two floors below intentionally set a fire with his wife and child still inside. >> by the time my roommate and i woke up, the whole apartment was on fire. >> reporter: he and his roommate tried to escape but they couldn't. >> my roommate collapsed in front of me, and i started running down the stairs. >> reporter: he only made it a few steps before he collapsed. a fireman found him still alive, but on the way to the hospital he could hear paramedics talking about how badly he had been burned. >> at that moment, i was thinking about my family, what i had come here for, to get a good education, and now this guy is saying that i don't have a chance to survive, and i passed out. and then i woke up in university of chicago burn unit after four months of induced coma. >> reporter: he had bur