circle. what really went on the hours before michael died and two men that worked with the king of pop for years. >> he said tomorrow, we're going to discuss the vocals for the tour. you know? that was the last time i spoke to him. >> this is "piers morgan tonight." jaycee dugard's mother never gave up hope but it took 18 agonizing years. as she and her family putting their lives back together, joining me now is jaycee's mother and therapist. welcome to you both. an extraordinary story. one of the most extraordinary i think i have ever encountered in sort of 30 years of journalism. the obvious question is, how are things going? how's normal life? can it be normal for you and jaycee? >> absolutely. this is what's normal for us and every day is a challenge and we work through it and, you know, therapists help us and we help each other and it's one day at a time. >> how's she? >> pretty awesome. she's happy. and healthy. and learning and experiencing new things every day. and i get the joy of watching that. i missed 18 years of that kid's life and every day is a blessing in my eyes. >> do you -- i mean, how hard is it to be relentlessly positive given horrors that she had to endure, given the horror that you had to endure as somebody who didn't even know if she was alive or dead? obviously, it ended happily and you got jaycee back but you've lost this huge amount of time with your daughter. and she must be scarred by what happened to her in ways you may not even realize yet so how easy is it to just say, okay, we're going to rebuild and get on with our lives? >> i think a lot of it depends -- is dependent upon jayc and her attitude. she is strong and she's a survivor and she has proved it over and over again. and i actually find her picking me up every once in a while with just her joy of life and her simple happiness that she and i are reconnected and, you know, life is -- life is okay. you know? you can get through the worst of the worst and she's living proof. >> she wrote this, again, extraordinary book "a stolen life" which i read in one sitting. and it was sering and incredibly detailed and very self aware, i thought, about what had happened to her and the implications of all of this. i was struck by something she said in the acknowledgments about you which i wanted to just read to you parts of it. there are people many people i want to thank. first and foremost, my mom. you're the bravest person i know, the ultimate survivor. if i was ever to harbor any hate in hi heart it would be for all that you have suffered because of them mom, you never gave up hope that i would one day come home. you are everything i remember and more and even embraced your grandchildren in a way i never believed possible. they truly have a grandmother that loves them unconditionally. thank you for supporting me as a single mother. you have always been my hero. i knew in my heart when i stared at the moon that you were holding on to hope and that hope somehow helped me get by. >> helps me get by too. >> i found myself getting emotional. never mind what you must have felt. this picture of your daughter staring at the moon from this awful situation she was in. believing that you were somewhere there. >> yes. >> never giving up hope. >> that's right. i have to share two days before i found out where she was i had worked a double shift. i had come home. i was tired. there was a full moon. i looked up at the moon. i said, okay, jaycee, where are ya? my younger daughter came out to see who i was talking to. the moon, just the moon. and so i did that all through the 18 years that's one of my survival techniques was to just stay connected, finding something that we shared and stayed connected with that kid. and it got me through and it paid off. >> let me take you back to the awful days she disappeared. and everybody knows the story now but for you that moment when you thought she'd gone, i mean, it's every mother's nightmare, every parent's nightmare. can you remember that feeling? >> absolutely. absolutely. >> i mean, like it was yesterday? >> it was -- i had a really hard time accepting it. it was a nightmare. that i'm going to wake up. experience the same thing at the beginning. you know? okay. i'm going to wake up from this nightmare. i'm going to get through this. and it -- it was a nightmare. i hate going back and it's really hard for me. i want to live in the present. i want to enjoy every moment i have with that kid but, you know, there's a lot of anger for what happened and i will somehow get through it. >> although jaycee has been very forgiving, extraordinarily so of the people that took her, you haven't. i totally understand why. i don't think i could forgive people that did that to a child of mine. >> absolutely not. >> how do you feel now two years later? has your feeling subsided at all or do you feel this awful hate towards them? >> the hate feel uels the fire for the changes that need to be made. one of my big -- really big ones is that anybody that does a heinous crime to a child or anybody, anything that it's life without parole. you know? bottom line. you don't give them second and third and fourth chances. i strongly believe in that and i want to push for legislation and change. i want to -- don't want this to happen to anybody else. how many times -- i'm not here to point fingers but how many times was that house observed and gone through and, you know, the right thing to do is to speak out and say what you believe and if change needs to be made then let's do it. >> there were horrendous failings in the system that allowed this man who was a convicted kidnapper, sexual predator, nobody ever thought to yoo look in the backyard. >> nope. >> i mean, just extraordinary that that could have happened. but it did end happily for you. >> it did. >> unlike many people that go through this and ends in a terrible way. >> it taught us a lesson. it fueled a fire for the need and we formed a jayc foundation where we're asking people to slow down, stop, care. excuse me. slow down, stop and care and take a minute and do your job. >> it stands for just ask yourself to care. >> yes. >> and the pine cones that -- you're both wearing, actually, around your necks. that is the symbol of this foundation. >> absolutely. >> the significance of that is what? >> well, it was not only the last thing that jayc touched that was her reality back then but it's also a symbol of new beginnings. >> she touched a pine cone as she was being forced in to this nightmare. >> yeah. >> physically dragged away. >> she has an attraction to pine cones and, you know, delving in to that with dr. bailey, just gave us an opportunity to say, wow, this could be a new beginning. we could make these changes. we're very hopeful that, you know, somebody else doesn't have to go through the things we went through. >> i want to play you a clip from the interview you did with diane sawyer for abc. very moving interview. this is the happy bit so i think you'll enjoy this. >> and i was crying, you know, and you're crying you can't speak. i just said, come quick. i remember saying come, come quick. >> i remember telling you i'm coming, baby. i'm coming. >> and the rest was a blur. >> yeah. >> what a moment. what a moment for you. 18 years and you get a phone call. how do you hear? >> wow. yeah. i was at work and the fbi had left me a message saying that it was urgent that i speak with them. and in the -- >> what was your first thought when they did that? >> ah, i kind of blew it off because i had heard it so many times. i need to talk to you, terry. what's going on? we think we have a lead. we don't have a lead. not really misleading me but keeping me up to date, keeping me informed and after 18 years i pretty much became immune and so i didn't feel it was real urgent to call him back. that i would call him back the next day or whatever or when i got work and in the interim the sheriff's department had contacted my younger daughter and told her what was happening and she called me and said, mom, you really need to talk to the sheriff. he has news for you but she wouldn't say anything. >> she knew? >> she knew. she did. >> she wouldn't tell you? >> she needed it to come from them. and it did. >> so you called the sheriff? >> no. the sheriff actually -- i picked up the phone the next phone call because i knew it was important enough to pick up and i did. >> i mean, you're sensing it's good news now? >> i mean, i -- no. i said, okay. something's up. i don't know what's up. i'll figure it out. i'll take care of it. when i talked to them and they said, we know where jaycee is, it was that disbelief again. it was not reliving the nightmare but the shock of having this happen and then having her come back was -- a little overwhelming and i wasn't going to get on that roller coaster and ride and i was going to be real -- and then, you know, my excitement, being able to talk to her was phenomenal. >> what were the first words that you exchanged? do you remember? >> no. what did i say? >> you were too excited? >> too excited. way too excited. >> what did her voice sound like after all that time? >> same, same. >> you knew instantly? >> i knew instantly. i hadn't seen her in 18 years so -- of course the rest of the evening wasn't anything i remember much of. just getting on the plane and getting to her as quickly as i could. >> could you quite believe it? >> no. >> could you quite believe it was happening? was it like a strange fairytale ending to the nightmare? >> yeah. it was. it's a good happy ever after. >> it's a fantastic happy ever after. let's have a little break and come back and talk about the darker moment when you came face to face with the man that had taken your daughter. 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>> all kinds. hate, anger, sadness. all of the above. no compassion. i have a lot of compassion and a lot of empathy for a lot of people but not him and certainly not her. how could another woman hold another woman's child for her sexual predator husband? unbelievable. >> beyond comprehension. >> beyond. >> and, you know, he was allowed to do because he was let out 11 years for kidnap and rape which is itself reprehengsible for someone that did that in this way before free back on the streets free to do it all over again. no wonder you feel so angry. when's i think amazing about you, you talk about your lack of forgiveness for the garridos but actually the remarkable compassion you've shown in the two children that jaycee had. >> oh, those are my grand babies. i love those grand babies. >> i find that profoundly moving that you can do that. >> how can you not? they're innocent children. i -- they're jaycee's babies. you know? it's funny, you know. we find things that are alike in us and it's just really cool. i have two granddaughters. >> can you block out his involvement in their lives in can you block it out completely? >> i have to. for their sake. for their health. for their well being. they don't need my anger. i need to direct my anger to the better good of the foundation. you know? we want to service families. in fact, the foundation mandates us to service family that is go through this kind of tragedy. >> let me bring in dr. bailey because you specialize in this kind of reunification i think you all it where you have experience of lots of cases like this, not obviously as horrific as this i would imagine. i mean, a very complex situation psychologically, emotionally, physically. you know, a young girl taken in her -- before she is even 10 years old and has 2 babies who grow up and still in the captivity and then she gets saved and, you know, in many cases that's when a lot of the problems really start, when they try to come back to real life. how's it been with jaycee? how have you been able to rehabilitate her back to some kind of normality? >> we have a fantastic team. we have a great group of therapists. we have a fantastic family. we have wonderful animals. we have a whole group of people and she -- >> she's not we choose not to be the victim. >> as strange as it sountds she was living a life. it wasn't a life she chose. it wasn't a life anyone -- any of us would choose for her either but it was a life. she was getting up in the morning. going to bed at night. >> surviving. >> surviving. and she's taught us all of us and to say the word complex is not even a strong enough word. it is the unstatement of the year. the experience has been incredibly challenging. at the same point, my approach and the approach of the therapists i work with has been to take each case individually and let the families teach about themselves. >> what advice do you give in terms of how the family should think of the people that did this to them? and also, the guilt that came through clearly from jaycee's book she didn't try to get away when she had maybe some opportunities, the guilt she feels to her children that she didn't somehow get out of it? how do you tackle that kind of emotional dilemma? >> i think guilt is your word. i think that, again, when people are in a situation, they do what they have to to survive and in many homes in this country, in this world, there are horrendous things coming and people come out scarred certainly but nevertheless people survive through amazing circumstances so i think jay is -- jaycee is the most important thing she's taught all of us is in the word she said during her interview is she refuses to give them one more moment of her time and these children are signs of hope. they are not signs of despair. >> how are they dealing with the reality of discovery of the whole thing? >> i think it's been extremely important that the media has respected thanks to the fabulous p.r. person has respected their space. >> i found her amazing in that interview. her poise. her intelligence. her, you know, her confidence almost actually which i really wasn't expecting. you expected to see a broken woman. were you surprised? >> she could have been. >> yeah. >> but i think immediate response to our -- our needs, our dilemma was what saved us. we had a team of specialists come in and just pretty much take over and spend time with us and care for us. >> hold that thought for a moment. let's have a break and come back and talk about what the future holds for jaycee, for the girls, for you. daddy, come in the water! somebody didn't book with travelocity, with 24/7 customer support to help move them to the pool daddy promised! look at me, i'm swimming! somebody, get her a pony! [ female announcer ] the travelocity guarantee. from the price to the room to the trip you'll never roam alone. she's pretty, young, innocent child, and you may like her but we love her, too. and it's time that she comes home to her family. her sissy's been asking for her. and she needs to be with us. >> that was terry probyn days after her daughter jaycee dugard was abducted in 1991. back now with terry and her therapist. it's hard to look at this. >> yeah. just brings back all the haunting nightmares and the memories and, you know, reading her book validates what she was going through. you know, all of the imagination s s, the truth. >> the one big positive out of this is this foundation. we discussed it earlier called jayc, just ask yourself to care. i want to play a little public service announcement which is very powerful. >> that would be great. >> hi, this is jaycee dugard. just ask yourself to care. if you see something that looks wrong or amiss, speak out. you might be wrong but you might just save someone's life. this is presented by the jayc foundation. >> what's been the best thing do you think for jaycee since she came back to you and her old life? what's been the thing she realized other than just seeing you again she missed the most? >> having a life. not being told what to do, when to do, where to do, how to do. she is an adult woman. >> can she lead any kind of -- does she want to work? does she wont to -- she works for the foundation but does she want to do anything else with her life? does she have ambition? >> absolutely. she believes in this foundation. she wants to pay it forward. she doesn't want somebody else to go through what she had to go through even for a moment and i think caring about people and working with animals has been her whole life dream. the diary she kept while in captivity, you know, all of her dreams are coming true. that's what makes jaycee happy. >> what's been the best part of it for you? >> being able to hold her. kiss her, hug her. yeah. i miss that kiss good-bye that morning. it's a constant reminder, constant, you know, guilt thing but i see she forgives and i can forgive and forget. >> do you think she'll may meet a mr. right, get married? >> i hope so. i hope so. that's her decision, though. you know? it's what makes her feel comfortable. >> dr. bailey, is it very hard for someone like jaycee in this position to form a normal relationship with a m