there's really nothing that can be done from this point on. now, the hackers are buying and selling everything there is to know about our identity on the dark web. >> reporter: massachusetts attorney general maura healey says she'll be suing equifax over its exposure of consumers' private information. >> equifax needs to pay what it will cost consumers to get credit freezes on their accounts, to have credit monitoring, and to make sure that they are protected against potential identity theft or misuse of their data. >> reporter: we asked some cbs news employees to try that credit freeze protocol. some got error messages. now, we asked equifax to provide us with more information about the breach and whether, as those experts are questioning, consumer data was encrypted or not. and we did not get answers to any of those questions. anthony. >> mason: a lot of unanswered questions. anna werner, thanks. up next, why the treasury secretary requested a government plane for his honeymoon. (burke) at farmers, we've seen almost everything