extraordinary video inside a cockpit as a plane falls from the sky. an unbelievable story of what happened to everyone onboard. this is "piers morgan tonight." good evening. with both sides spending billions of dollars, this election campaign isn't the most expensive in history it's also turning out to be the ugliest. tonight, we're seeing proof how far president obama and mitt romney will go to win in november. the latest attack ad from an obama super pac. obama is doubling down on its shots on bain capital. it's saying romney may have played a role in a woman's death. my guest frank rich, you're getting very angry about this as the days have worn on. i heard the distaning from the super pac and all this. the bottom line, this ad, and we'll see it in a moment, it basically says to the daz you'll viewer, mitt romney kills this guy's wife. that's what it says. they can flower it up any way they like. that's what they're saying. >> well, yes. and i guess the question it raises, given that there's so many legitimate issues about bain, about romney's taxes and business dealings, why this sort of desperate fictualization. and on the romney side, it doesn't have murder in it, but it's -- >> the welfare it's lies. >> it's lies and hypocrite call. what obama is being attacked for is exactly what romney wanted as governor of massachusetts. so the question is at what point do they become sort of silly and all becomes white noise, each of them drowning each other out. >> let's watch a little bit from the obama super pac ad. >> when mitt romney and bain closed the plant, i lost my health care and my family lost their health care. i don't know how long she was sick. i think maybe she didn't say anything because she knew he couldn't afford the insurance. and she passed away in 22 days. >> the casual viewer that sees this, left no doubt that somehow mitt romney's connected directly to this guy's wife's death. the reality is that mitt romney gave up day to day control of bain in 1999 to go run the salt lake olympics. this firm was shut down and made bankrupt as a result of the association with bain in 2002. at least 2 1/2 years later. but more importantly, the woman concerned, this man's wife who sadly died in 2006, that is five years after the plant shut down. five years. she didn't even go and get the diagnosis i think till a year before. so there's just this unbelievably tenuous lichk between mitt romney and this woman's death. and i think it's not just tenuous. i think it is a deliberate attempt to lie and smear about mitt romney. i find it contemptible. i'm really appalled. >> well, the ad cannot be defended. i mean, for all the reasons you say, it is essentially a fictualizatio in one from column a, one from column d and puts them together. the real question it raises -- i'm not sure it's an effecti ad. the real question it raises gwynn so much fodder the obama campaign could be using, it seems almost desperate in that context. >> they are trying to defend it. bill burg was on with wolf blitzer earlier. let's watch a little bit of this. >> make no mistake about that, but the truth is what this ad is about is what mitt romney wants his campaign to be about. >> yeah. i mean, it's what barack obama wants the campaign to be about, mitt romney's record at bain, which has perfectly valid areas to critique. did they lay off more people than jobs they created and so on? but to actually come out with something like this is grubby, dirty politics, i think. >> well, it takes the edge off legitimate ads. when romney ran against ted kennedy in 1994 for the senate, kennedy had very effective ads about bain with workers who had been, you know, lost their jobs, lost benefits and all the rest of it. so given all the material out there, i don't get it. on the other hand, the romney campaign lies about obama. it's sort of the pick your poison in the campaign. >> just this real kind of putrid environment in washington where their hatred for each other comes out now in this public forum as we start electioneering properly until november. it's really unpleasant. i think it misses the point of what the american people are looking for. they want bold positive leadership. they want to know the way out of the country's malaise. they don't want to see these pathetic playground squabbling arguments over really horrible stuff. >> well, i do think history shows negative ads can work. and negative ads can be effective in a good way because it does frame a big issue about the future of the country as well as about the content of a candidate. but this stuff does seem like playground material, precisely because it's all fictional and so small bore. at some point, i think people will tune it out. i don't think it will be decisive at all in the campaign. >> i agree with you. the welfare ad in its own way is just -- >> it's ridiculous. >> untrue, absurd. so it works both ways. i just found the obama-backed one particularly offensive, using a woman's death to try to smear an opponent. >> it's pretty low. >> when there's so little evidence to link him to any part of it i think is ludicrous. >> i want to play you something now, to do with the romney campaign stuff. >> it's like robin hood in reverse. it's romney-hood. >> we've been watching the president say a lot of things about me and my policies and they're just not right. if i could coin a term, it out of bounds obama-loney. >> it's pathetic, isn't it? >> you wonder how many people in a room conspired to come up with that brilliant -- >> this is not the white house correspondence dinner. you're not slow jamming with jimmy fallon. this is now a serious business. we are within three, four months of the election. people have to decide who's going to run the bigger super power in the world and all they're doing is cracking one-liner puns, coming out with poisonous attack ads. you wonder where is the big picture? where is the leadership america is crying out for? do you see or hear a vision for america? >> at least obama actually has policies that we know. some of them may be popular, some of them may be unpopular. one thing romney is doing is not coming up with specific policies about anything. so there's no big picture from them at all. and from obama, you know, the descent into romney hood is stupid anyway. as a slogan, it doesn't work and conveys the wrong message. >> the one area i would love to hear from both of them about is guns. >> good luck with that. >> there's a deafening silence on what i think is one of the big issues in america. we' had these two appalling shootings now in the space of three weeks. two of the ten worst mass shootings since/11 to put it in perspective. and yet i don't hear a word from either barack obama or mitt romney about what they actually intend to do, if anything, to try and make it even more difficult for crazy people to legally buy assault weapons and handguns to commit these atrocities. there's this terrible wall of conspirator yal silence. >> it's cowardice. obama has not as a national candidate ever been a strong proponent of more gun control measures. and of course, the republican party is essentially owned by the national rifle association, so it's just not going to happen. if you have these two mass killings that are horrific, also the sentencing of the tucson assassin, and none of that moves the needle in terms of the public, forget about the politicians. it's not as if the public is clamoring for it either. there are, of course, people who are advocates for gun control. >> even more disturbing to me is the public buys into this argument, always put out by the nra and the government and so on, if everyone had been armed in the place where these atrocities go on, then actually it would have all been fine. the shooter would get killed quickly. so everybody goes out and buys more guns. and so the volume of guns in circulation goes through the of radio and just carries on rising. and so you end up with just more and more weapons available to unstable to people at a time when there are ever more unstable people. >> i agree. but it's so built into this culture of this country. >> how do you change it, frank? you're a smart man. how do you change the culture so that at the very least you can start to put some kind of controls on these types of people legally buying assault weapons and so on. >> i honestly don't know. look at mike bloomberg. no one is more in favor of gun control. no one has more money to devote to the issue and campaign for it. he can't figure it out. he can't even get romney or obama to listen to him. >> they say nothing. >> they say nothing. they're afraid. >> what are they afraid of? >> a public that wants to have its guns. >> why don't you -- rather than just follow what the public are being told by people with the agenda. isn't being president or wanting to be president about leading? perhaps being a bit unpopular? obama has done it on gay marriage and issues like that. why doesn't he have the balls to do it on something like this? >> he just never has as a national candidate and it's a real defect in him. there's no question about it. and he can also sort of not feel the heat because he knows the other side is never going to lift a finger on the issue. >> well, it's not good enough. frank quickly, who's your current favorite for vp for romney? >> who i want? >> who you think it's most likely to be? soo. >> besides clint eastwood? i don't know, i think it's going to be one of the boring white guy? who? >> the most boring is portman but the second most boring is pawlenty. >> next, the founders of starbucks and twitter tell me what it takes to keep america great and they should know. this is $100,000. we asked total strangers to watch it for us. thank you so much, i appreciate it, i'll be right back. they didn't take a dime. how much in fees does your bank take to watch your money ? if your bank takes more money than a stranger, you need an ally. ally bank. no nonsense. just people sense. who dreamed she could fly. like others who braved the sky before her, it took a mighty machine, and plain old ingenuity to go where no fifth grader had gone before. ♪ and she flew and she flew, into the sky and beyond. my name is annie and i'm the girl who dreamed she could fly. powered by intel core processors. ♪ powered by intel core processors. that's a good thing, but it doesn't cover everything. only about 80% of your part b medical expenses. the rest is up to you. so consider an aarp medicare supplement insurance plan, insured by unitedhealthcare insurance company. like all standardized medicare supplement plans, they pick up some of what medicare doesn't pay. and save you up to thousands of dollars in out-of-pocket costs. call today to request a free decision guide to help you better understand what medicare is all about. and which aarp medicare supplement plan works best for you. with these types of plans, you'll be able to visit any doctor or hospital that accepts medicare patients... plus, there are no networks, and you'll never need a referral to see a specialist. there's a range of plans to choose from, too. and they all travel with you. anywhere in the country. join the millions who have already enrolled in the only medicare supplement insurance plans endorsed by aarp, an organization serving the needs of people 50 and over for generations... and provided by unitedhealthcare insurance company, which has over 30 years of experience behind it. call today. remember, medicare supplement insurance helps cover some of what medicare doesn't pay -- expenses that could really add up. these kinds of plans could save you up to thousands in out-of-pocket costs... you'll be able choose any doctor who accepts medicare patients. and you never need referrals. so don't wait. with all the good years ahead, look for the experience and commitment to go the distance with you. call now to request your free decision guide. this easy-to-understand guide will answer some of your questions, and help you find the aarp medicare supplement plan that's right for you. tonight, one of the most powerful ceo in the world. howard shultz who runs starbucks and jack dorsey, founder of my addiction, twitter. and his new inveng, square head. they're part of a partnership that may be taking the country by storm. show me. you and i were in a restaurant and you produced this out of your pocket like a weird magician. i was just on twitter then. i thought this guy is clearly a genius. what's the next thing? you said it's this. >> this is how we started. we started with a simple idea which is that everyone should be able to accept credit cards. we gave out these free credit card readers where people could swipe a card and the money would be put into their account the next day. ewith went up and up and up to larger merchants. it's a very simple idea. >> now we come to starbucks. the most successful coffee firm in the world. why have you gone from this? you're a smart guy. you clearly believe in this. why is this right for starbucks? >> over the past year or so when we introduced mobile payments at starbucks. we have never seen anything adopted so quickly. we're currently processing over a million payments a week already. and so we' been looking to see how we could significantly enhance that experience. we've been talking to every tech company about this. when i met jack and got underneath the square hood so to speak. we were so impressed with the level of entrepreneurial spirit, we could do something for the american consumer that could not be done before. this is going to be a break through moment not only for starbucks but -- >> if i sign up to square and i have one of these on me. i walk in and i say my name, they tap it into the ipad or whatever it is they have been the counter, up come my details, it's done. >> that's eventually it. we're starting much smaller, starting much simpler. so we're starting by carrying every single starbucks transaction. so all credit card transactions and debit card transactions, the mobile app. but also a new app called pay with square. it allows you to find the starbucks card, it has a bar code on it and it pays from the credit card that you link. so super simple, super easy. >> is the advantage that starbucks has more geeks per square foot of customers than any other company in america, other than apple. and just to understand what you just said. you've got to be pretty savvy. >> if i go to a starbucks, they're always using computers and mobile phones. this is a high-end crowd used to gadgetry. >> that's true, the fact is the phone has become a primary device of our life. it has replaced the pc. we're communicate on the phone, we're in social media and now commerce. >> how far does this square concept go. in ten years' time, if everything goes to your master plan, you're a man whose plans tend to work, what's the dream? >> we believe in simplifying the complex. simplifying communication, enabling everyone to speak their mind and share what's happening around them and participate in a global conversation. with square, we believe the technology needs to fade away so you can exchange the very personal approach. and that's what starbucks has focused on for over 40 years. the customer experience first. not just about what they're producing but it's also how. >> the cynics will say i've got phones, i've got ipads, computers, technology coming out of my ears. why can't i just use a credit card? which will get faster and all the rest of it. why do i need this in many i life? >> i think it's more added to what you can do. it's a tool that opens more doors. as these technologies ma sure, they become easier and easier and simpler to use and start with. and traditionally, technology is just really hard to understand and really hard to learn. but that's fading away. we're learning how to build clever interfaces, intuitive interfaces that really scale with the users. how many of your customers will potentially be using square to buy coffee. >> already 25% of all of our customers are using the starbucks card. and many of them have already evolved into the mobile payment. i think a large percentage of our customers over the next five years will be paying cashlessly. >> when you get to a stage where you can walk into a starbucks through the door and some thing will go off that recognizes who you are and your coffee is waiting as you get to the till. could that happen? >> i love that. >> star trek. why shouldn't it be like that? >> i wouldn't say that's not possible. but i think what i want to do is, we don't want to lose the human experience or the emotional relationship. we want technology to be a tool and a resource. i think people want that. >> let's take a break. i've got two addictions in life, starbucks coffee and twitter. you two addictive characters, tell me after the break how we're going to fix america's problem ps . you have about five minutes to do it. no pressure. so what i'm saying is, people like options. when you take geico, you can call them anytime you feel like saving money. it don't matter, day or night. use your computer, your smartphone, your tablet, whatever. the point is, you have options. oh, how convenient. hey. crab cakes, what are you looking at? geico. fifteen minutes could save you fifteen percent or more on car insurance. ♪ i want to go ♪ i want to win [ breathes deeply ] ♪ this is where the dream begins ♪ ♪ i want to grow ♪ i want to try ♪ i can almost touch the sky [ male announcer ] even the planet has an olympic dream. dow is proud to support that dream by helping provide greener, more sustainable solutions from the olympic village to the stadium. solutionism. the new optimism.™ ♪ this dream >> ground breaking of a new starbucks in augusta, georgia howard, you put your money where your mouth is. very powerful companies outsourcing all the jobs to china and so on to save money. it's a duty of care to the american people to bring some of that to america. you've done that. you could have opened this factory anywhere in the world. when we look at the election coming in november. we've had several conversations about the broken state of washington right now. we've got to make a choice. i mean, america has to decide in november, are they going to go with barack obama or mitt romney. who should they go with? what is the right call for america? >> i'm not here to call the presidency -- i appreciate the question. i would rephrase it perhaps a different way. i think america is so hungry and longing for authentic, truthful leadership and the question is who's going to bring that to us. i think we're living in a time in america where we all know and feel there's something deeply wrong, not only with our political system, but the direction of the country. the minorities on either side, the extremists have captured the agenda. and the people in the middle who are being silent have got to speak up. >> when i interview the olympic athletes, i see the personification of so many of them of the american dream at its best. then i interview the politicians, jabbering away at each other, point scoring, creating objects of things, missing the big picture. meanwhile, the edifice crumbles. jack, you're a young thrusting entrepreneur in america, very successful. what is the answer to america incorporated? >> we have to give people simple tools that they can define a new reality and a new destiny. i'm very proud of twitter and square in that sense in that twitter gives people a voice that can be heard around the world instantly. and square allows them to start a business and a passion. i've been thinking about it for a long time but i had so many excuses not to do it. >> moral capitalism, a phrase i'm a huge fan of. if you were suddenly making billions of squares, would you feel that sense of moral capitalistic duty to actually make as many as you could here in america? rather than the cheaper move of making them in the far east? >> absolutely. it's something we're striving to do as well. we want to make sure we're acting locally as well as thinking globally in everything we're doing. it's always been our story in helping local businesses and twitter, helping the local person who has a $5 cell phone in the middle of iraq. >> how hard is it running twitter? which started as this bit of fun. i used to think it was ridiculous. then i suddenly started doing it and realized it was utterly addictive. i love it as a news source, as a fun source, whatever you want to use it for. but there have been a few incidents recently involving twitter where your sense, i guess, of grown-up corporate responsibility has to kick in. you're so big, so powerful, the repercussions of what people do now have very lasting effects. i guess the lasting example was the nbc situation with the british journalists, guy adams, a guy i know who was a bit outspoken. he put in the corporate address of one of the nbc bosses, complaining about olympic coverage and he got yanked off twitter. tell me about the thought process of that kind of thing and how twitter has had to evolve perhaps to deal with things like that? >> well, we've had to -- you know, to your point, we started the company sick years ago. and there was for us, it was something that we wanted to see in the world and the world took to it. it grew and grew and grew extremely fast and we had to learn extremely fast as well and mature both the technology and also the policies around the technology as we do so. so this is a learning moment that we spend inside the company thinking about. we want to make sure everyone has access in this technology and they can use it in a compelling way. >> i predicted he could be back on twitter for 24 hours. there will be such an outpouring about suppression and all the rest of it. that was my gut feeling about it, but i totally understood, when you're a new fledgling company like this, this kind of issue is going to throw up all kinds of ethical dilemmas. >> they've done a good job. they really have. you have to give the entire management team enormous credit for not only managing the company but this has become a global social phenomenon overnight. >> do you tweet? >> i do not. >> i was luring you into my tripe. why don't you tweet? >> i have so much going on in my life i feel if i add one more thing, i don't have the time. >> the biggest issue in the election is going to be jobs. how much responsibility falls on to the american public here? how much of the public has been also cultural issues of people just wanting a fast buck, perhaps not wanting to put the graft that their fore bearers put in? >> i don't put the burden on the american people. >> at all? >> no, i don't. i think it's the government's responsibility to set the foundation for the -- to address the issue of unemployment. i have spoken a lot about one big idea and that is the repate iation of the $1.2 billion of american money overseas. bring that back at a lore percent. you do not get the lower tax rate unless you employ people. that's a huge idea. if you do the math, we could reduce unemployment by half. and yet no traction. i don't know why. >> well, we're going to get some answers. i would love to talk to you again about it. i think it's areat debate to have. you're fine examples of keeping america great. long may you continue to be successful chaps. i will be taking my square to my starbucks after this and tweeting the results to the world. which is the only evidence you ever need what you're doing works. >> coming up next, montel williams on guns, government and getting back on track. 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what is the answer? >> how about america get a grip with its current state of depression and let's discuss that first, because the gun really isn't the problem. the gun is just one avenue -- today in the bronx, there is a man who randomly walked by and slashed to people, slashed their throats open with a knife, not a gun. he attempted to kill two people. violence is a part of our society. we need to figure out how to tone down some of this rhetoric so we can get some of the hate that's at the cusp. i watched everything that we all do. i appreciate the way you cover topics and deeply, but sometimes for 15 hours a day, we are doing nothing but reporting hate, discontent, anger. reporting at a level that we showed two days ago the speaker of the house being called a liar and a cheat. can we calm down some of the rhetoric and remember that there are people like this young man who walked in and shot up that movie theatre who's a schizophrenic, at least alleged to be. and if he is, they don't understand the difference between rhetoric and can't filter it. can we help a little bit of that? that's the bigger discussion. i'm a gun owner. i was trained by the military. why would you want to take away my gun? i'm not going to go out and blow somebody up. but why can't we change the way we allow people to buy them? >> i agree totally with everything you've just said. what i would take issue with you is, i totally understand and respect an american's basic right to defend themselves, to own a firearm. it's in the constitution, second amendment and so on. the real problem i have is that all these shooters that have been active since i've joined cnn, for example, the aurora, wisconsin. i don't think any of these people should have been able to legally buy weapons. enough flags should have gone up saying they shouldn't be in gun stores and helping themselves to killing machines. and when the talk of gun control, it's particularly that. i'm not after removing your guns. i'm after a sensible compromise that makes it incredibly difficult for these kinds of people to arm themselves to commit atrocities. >> here's how ridiculous this is. i knew we couldn't have an argument because i agree with you 100%. let's talk about this for a second. i own quite a few. i was in the military. i have a couple of weapons people say should not be owned by civilians. okay, mine were always purchased. if you want me to give it up, i'll have to talk about this for a minute. but for the new person walking in, why can't i do a back ground check on you? why can't i find out if you're visiting a psychiatrist or a psychologist? >> why is it the media within a few hours are able to find out so much informing about the shooter. but had that been flagged up on a cursory google search, for example, in that gun store, he would have never been given a gun. but it wasn't. this guy is a white supremacist, he's a skin head. he's got a criminal conviction. he's a dangerous accident waiting to happen. >> until we start reporting things like the fact that these two incidences alone, if you just count up the number of family members that might be associated with each person of the victim, look at the temple and count up the number of people who are members of that parish, you're hitting 1,000 people that were personality affected. their lives are now destroyed. 1,000. we're not reporting that. we're talking about, and we need to talk about the victims, the 59 injuried. the other 10 injured. but expand that out and start reporting its damage to us as a society and maybe we will say you know what, it's time for us to relook the way we purchase a gun. why is it that with the technology we have today, i'm got toing make a lot of gun owners mad. why can't we put a chip in the gun. i have a credit card in my pocket that has a chip in it. >> you have a cell phone. >> yeah. so why can't i put a chip in a gun? i have a right to buy a gun. it's my gun. but i as the government have a right to set the laws in the way you get to purchase it. let's track them. why can't we do that? >> i completely agree. the trayvon martin case, my issue there was -- i never believed it was necessarily a race crime. what i felt was you had a guy who if he hadn't been armed, trayvon martin would still be alive. if the gun hadn't been there, there would have been no shooting. >> i agree with you. had the gun not be in the equation, we would have been talking about a whole other situation. and that situation might be assault, battery, a lot of other things. and a young man alive and another young man not facing a life behind bars the way he might be. i'm glad that we can have a discussion about this and not doing the at a point where i've got to scream to tell you that you're so wrong. and maybe this is the way we should hold some of these other discussions right now. bring them down a little bit. >> in the end, this is what washington should be doing about all issues. there's got to be dialogue and debate. it can't be hysterical. and if you don't agree with me, we're done. it's going to be what's the compromise? where do we meet in the middle? where do we meet to make america a better place? >> unfortunately, the main people who are in charge of thf this whole process of the country have laid over and played dead. until they get back up and demand better of what's going on -- >> hold that thought. let's come back to that after the break because i like that. ♪ ( whirring and crackling sounds ) man: assembly lines that fix themselves. the most innovative companies are doing things they never could before, by building on the cisco intelligent network. morning because my back hurt so bad. the sleep number bed conforms to you. i wake up in the morning with no back pain. i can adjust it if i need to...if my back's a little more sore. and by the time i get up in the morning, i feel great! if you have back pain, toss and turn at night or wake up tired with no energy, the sleep number bed could be your solution. the sleep number bed's secret is it's air chambers which provide ideal support and put you in control of the firmness. and the bed is perfect for couples because each side adjusts independently to their unique sleep number. here's what clinical research has found: 93% of participants experienced back-pain relief. 90% reported reduced aches and pas. 87% fell asleep faster and enjoyed more deep sleep. for study summaries, call this number now. we'll include a free dvd and brochure about the sleep number bed including prices, and models plus a free $50 savings card. and how about this? 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>> please don't let me polarize more people. but i'm going to tell you, i hope this is a shining example to america that we the people need to step up and say enough. do you recognize by the end of this election $400 million will be spent to denigrate one person or another person and denigrate entire half of the nation or the other half. if you support this person you're crazy or that person you're crazy. i want to start talking to the people about the fact that, why don't we bring america into this mill lynn yeah and figure out a way to change these term limits to stop these people who think they have a permanent lifetime profession at telling me what to do. let's put term limits to stop -- we have people who served in congress for 59 years. they're not even showing up to vote. they call it in. and we vote them back in? we have people who have been to jail. we have people who are stealing from america. we put it back in office. and wait a minute, when they go in, when they go in, they go in all middle class. they come out on the other end of the pay scale and then try their best to figure out how to protect themselves. it's time we have another conversation. i know people want to find out where i am. i'm an independent. i believe the person who's going to do the most for the sick, for the downtrodden, for those who are disenfranchised. that's the person i'm going to look for. once i hear what they have to say and listen and with my own two eyes and clear out the garbage and pontificators who have their own agenda. >> let's talk briefly about m.s., because you've had this for how long, now? >> if we really go by diagnosis, this is my 13th year. if we go by what i've now been able to discern through my medical records i've probably had this for 23 years. >> you look as fit as a fiddle, but i interviewed jack osborne recently. this is what he told me on the show. >> i've been told by all my doctors if you're going to have m.s., now is the time to have it. because there are i think two or three new drugs coming out on the market within the next six months, from talking with montel he was telling me about this stuff that's a few years down the line. i do believe that there will be a solution in sight within my lifetime. >> he's a great guy. there's been a falling-out between sharon and nbc because she believes jack had been lined up for a couple of shows. one was a high octane show and they believe as a family that he was offered the job and it was removed because of his condition. whatever the merits of that, the question i have for you is that should jack osbourne, this early stage of the diagnosis be ruled out for anything active. you seem to be as active as you've ever been. >> i don't understand why in america we don't applaud those who are differently automobile -- abled. we have labelled him disabled for something and he's not supposed to be capable of doing things. jack osbourne, two months before his announcement ran a small half marathon in the middle of a desert. so physically capable, he is. i don't think i'm speaking out of turn, because i cherish the relationship i have with him, we're friends, we speak, i support him as much as he supports me and i appreciate the fact somebody of his generation had the courage to step out and say look at me. watch what i'm going to do. so the answer to the question is number one, he should be able to do whatever he wants to do. and, again, i don't understand the merits. i think a lot of this that went down is misunderstanding. i truly do. i don't believe that anybody had an intent, but i think they went about this the wrong way. and there were things that could have been done that would have asquajed some of this and their fears would have been put in the right place. that being said, i'm hoping that jack is going to do -- he's out producing a show. >> you're off to chile, right? >> this is my 13th anniversary with m.s., i have been working. i hit add wall with my disease, i'm working with supplementation, exercise routine and training myself as hard as i can. so for my 13th anniversary i'm going to get to do something, go back to chile this summer. we're going to blow up a huge commercial, 14,000 feet, i'm going to heliboard for three days. though i may do it a little differently, i got a little limp, but home boy, i am capable. you remember the last time i was here i showed you the product. i'm on it all the time. and now, see, everywhere i go i do this, what they all do is run around and pull up my shirt. when i'm down in chile next week, i'll take a hard-core shot and send it to you. >> people with m.s. can lead perfectly normal in fact more active lives than people haven't got m.s. that's why i like talking about it and why jack should keep talking about it. i hope he gets a new job soon where he can show the people you can be active. >> absolutely. you don't have to push the limits like me or jack. you just have to understand that we can't be defined by the disease that we claim to have been diagnosed to have. >> montel, good luck in chile. tonight america on display in london. allison felix made it look easy. she won a gold for the relay in beijing and it was clear when i spoke to her before the games began this was a prize she was really gunning for. >> you've won a gold in the relay, you've won everything else. but in the end, if the 200 meters is your thing and you've got this incredible rival, this is it, isn't it? london olympics, you're at the peak of your powers. this is it. you've got to win this. >> i've got to win. that's what it's all about. i've done all this other stuff but this is the one missing thing and it's a thing that i really want. so i need everything to come together at the right time. >> and it certainly did. a world class athlete at the top of her game and a great lady too. congratulations making america proud tonight of the coming up next, only in america, the first time view of a plane crash from inside the cockpit and what happened to those aboard. it's quite remarkable. >> announcer: meet mary. she loves to shop online with her debit card, and so does bill, an identity thief who stole mary's identity, took over her bank accounts and stole her hard-earned money. now meet jack. after 40 years, he finally saved enough to enjoy retirement. angie, the waitress at jack's favorite diner, is also enjoying his retirement. with just a little information, she's opened up a credit line, draining the equity in jack's home. unfortunately, millions of americans just like you learn all it may take is a little misplaced information to wreak havoc on your life. this is identity theft, and no one helps stop it better than lifelock. see, ordinary credit monitoring services tell you after your identity has been stolen. they may take 30 days to alert you-- too late for jack. lifelock has the most comprehensive identity theft protection available. if mary had lifelock's bank account alerts, she may have been notified in time to help stop it. if jack had lifelock's 24/7 proactive protection, he could have been alerted by phone or e-mail as soon as they noticed an attack on their network, before it was too late. lifelock has the most comprehensive identity theft protection available, guarding your social security number, your money, your credit, even the equity in your home. while identity theft can't be completely stopped, no one works harder to protect you than lifelock. you even get a $1 million service guarantee. that's security no one can beat. you have so much to protect and nothing to lose when you call lifelock right now and get 60 days of identity theft protection risk free-- that's right, 60 days risk free-- use promo code: notme. order now and get this document shredder to keep sensitive documents out of the wrong hands-- a $29 value, free. call the number on your screen. [♪...] uh-oh. [ male announcer ] when diarrhea hits, kaopectate stops it fast. powerful liquid relief speeds to the source. fast. [ male announcer ] stop the uh-oh fast with kaopectate. >> for tonight's only in america, plane crash survivors and the cockpit video recording. it is simply extraordinary and it's all on tape. the flight aboard the small single engine prop begins tw smile and small skies. shortly after takeoff it becomes obvious something is wrong. the pilot is having trouble ascending and in few minutes, the unthinkable happens. watch this. the movement of impact, a horrifying crash and with it, utter silence. what the cameras record next is unbelievable. all the men survive. the pilot is on the ground and in serious condition. he and his son are taken to the hospital and the two men walked away without any other injuries. it experienced a down draft and clipped the trees and plummeted to the ground. that's all for us tonight.